PS
Portia S
1 reviews | Active since Jun 2021
20 Mar 2025, 09:33
Bad service
Last year around September I request my company to tranfer my money to Mibfa because of I was now contributing to that fund and it's been eight month waiting for my tranfer and I was told that it will take six months for tranfer and now it's been 8 months , no communication, and am no longer working in that company, I have being calling customer care , they don't even care that am unemployed, am tired of calling them, I just need clarification and communication and explanation regarding my money
Helpful (0)
Replies (7)0
Replies (7)
Momentum (SA)'s replyOfficial
20 Mar 2025, 10:51Dera Portia
Thank you for your message.
I am sorry for the delay that you are experiencing.
I have escalated your complaint to the fund managers for further investigation.
Kind regards
Mvdm
Thank you for your message.
I am sorry for the delay that you are experiencing.
I have escalated your complaint to the fund managers for further investigation.
Kind regards
Mvdm
Momentum (SA)'s reply20 Mar 2025, 10:51
Official
Dera Portia
Thank you for your message.
I am sorry for the delay that you are experiencing.
I have escalated your complaint to the fund managers for further investigation.
Kind regards
Mvdm
Thank you for your message.
I am sorry for the delay that you are experiencing.
I have escalated your complaint to the fund managers for further investigation.
Kind regards
Mvdm
Momentum (SA)'s replyOfficial
20 Mar 2025, 14:20Dear Portia
I refer to my previous correspondence and confirm that our Funds at work team contacted you, but was however unable to get hold of you.
They will contact you again to confirm the progress of your claim.
Kind regards
Mvdm
I refer to my previous correspondence and confirm that our Funds at work team contacted you, but was however unable to get hold of you.
They will contact you again to confirm the progress of your claim.
Kind regards
Mvdm
Momentum (SA)'s reply20 Mar 2025, 14:20
Official
Dear Portia
I refer to my previous correspondence and confirm that our Funds at work team contacted you, but was however unable to get hold of you.
They will contact you again to confirm the progress of your claim.
Kind regards
Mvdm
I refer to my previous correspondence and confirm that our Funds at work team contacted you, but was however unable to get hold of you.
They will contact you again to confirm the progress of your claim.
Kind regards
Mvdm
PS
Portia S's updateReviewer Update
20 Mar 2025, 17:24I was busy with something, they can contact me now
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Portia S's update20 Mar 2025, 17:24
Reviewer Update
I was busy with something, they can contact me now
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Portia S's updateReviewer Update
22 Mar 2025, 09:29Good morning, I tried to call them yesterday, but I was unable to get hold of them ,I cant want wait anymore I need clarification because I have trying logging into ur website to if check there is any change
PS
Portia S's update22 Mar 2025, 09:29
Reviewer Update
Good morning, I tried to call them yesterday, but I was unable to get hold of them ,I cant want wait anymore I need clarification because I have trying logging into ur website to if check there is any change
Momentum (SA)'s replyOfficial
24 Mar 2025, 10:36Dear Portia
Thank you for your message.
I have forwarded your feedback to the fund managers for further assistance.
Kind regards
Mvdm
Thank you for your message.
I have forwarded your feedback to the fund managers for further assistance.
Kind regards
Mvdm
Momentum (SA)'s reply24 Mar 2025, 10:36
Official
Dear Portia
Thank you for your message.
I have forwarded your feedback to the fund managers for further assistance.
Kind regards
Mvdm
Thank you for your message.
I have forwarded your feedback to the fund managers for further assistance.
Kind regards
Mvdm
PS
Portia S's updateReviewer Update
31 Mar 2025, 16:01Good day,I got a call last week from you guys that you will help me regarding my request, but it's seems like nothing has been done, I feel like department ya fund at work they don't work at all, I was told that I will get an email from them last week
PS
Portia S's update31 Mar 2025, 16:01
Reviewer Update
Good day,I got a call last week from you guys that you will help me regarding my request, but it's seems like nothing has been done, I feel like department ya fund at work they don't work at all, I was told that I will get an email from them last week
PS
Portia S's updateReviewer Update
07 Apr 2025, 10:46Good morning, am really tired now , have been calling customer care regarding my fund and they been telling me that they still busy, and the no communication
PS
Portia S's update07 Apr 2025, 10:46
Reviewer Update
Good morning, am really tired now , have been calling customer care regarding my fund and they been telling me that they still busy, and the no communication