AM
Aubrey M

1 reviews | Active since Feb 2025

17 Feb 2025, 11:57

Bad service

I had a bad experience with sarpbac Momentum in regards the way they handle our claims. They've told me that my claim is declined when I'm sending the follow up email they don't even respond, what an awful treatment 😡

0
Replies (3)
Momentum (SA)
Momentum (SA)'s reply17 Feb 2025, 12:19
Official
Dear Aubrey
Thank you for your message. 
Kindly provide me with the policy number and your identity number on a private reply in order to locate your contract.
Kind regards
Mvdm
Momentum (SA)
Momentum (SA)'s reply17 Feb 2025, 16:05
Official
Thank you, Aubrey.
I have escalated to the fund managers for further attention.
Kind regards
mvdm
AM
Aubrey M's update19 Feb 2025, 16:38
Reviewer Update
I've have sent the required document till now there's no response please assist what an awful treatment