AP
Adilla P
1 reviews | Active since Dec 2015
15 Dec 2015, 14:00
bad service
I have been phoning and sending emails and nobody bothers to help me. I still have no feed back they promised to call. I received no feed back I have spent over R200 worth of airtime. All I needed was some information on my deceased husbands death benefits but nobody is willing to assist me .My husband is deased for a year and I don't have a clue about his policy.
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Replies (1)
Momentum (SA)'s replyOfficial
21 Dec 2015, 15:28Hello adilla29,
Thank you for notifying us of your concerns.
We have been experiencing technical problems and were unable to respond to calls and emails. We are putting in extra hours to work off the backlog of all the requests we received. We apologise for your inconvenience and will be in contact with your shortly.
Kind regards
Charmaine Klopper
Thank you for notifying us of your concerns.
We have been experiencing technical problems and were unable to respond to calls and emails. We are putting in extra hours to work off the backlog of all the requests we received. We apologise for your inconvenience and will be in contact with your shortly.
Kind regards
Charmaine Klopper
Momentum (SA)'s reply21 Dec 2015, 15:28
Official
Hello adilla29,
Thank you for notifying us of your concerns.
We have been experiencing technical problems and were unable to respond to calls and emails. We are putting in extra hours to work off the backlog of all the requests we received. We apologise for your inconvenience and will be in contact with your shortly.
Kind regards
Charmaine Klopper
Thank you for notifying us of your concerns.
We have been experiencing technical problems and were unable to respond to calls and emails. We are putting in extra hours to work off the backlog of all the requests we received. We apologise for your inconvenience and will be in contact with your shortly.
Kind regards
Charmaine Klopper