RR
Rose R
1 reviews | Active since Dec 2015
31 May 2019, 09:51
bad service,
Momentum doing it again, I guess their missing a drop in share price, its been 5 months that I have requested beneficiaries update, still not done, just called them now and some guy who did not even give me his name was very rude and hanged up on me. Why sell life covers when they do not understand the importance of beneficiaries, 5 months, that ridiculous.
Helpful (0)
Replies (2)0
Replies (2)
Momentum (SA)'s replyOfficial
31 May 2019, 09:56 I would like to thank you for bringing this matter to our attention. It is unfortunate that you have not had a favorable service experience and would like to apologize for that. The matter has been escalated to the relevant department for investigation and they will be in contact with you shortly to assist further.
Regards,
N D'Arch
Regards,
N D'Arch
Momentum (SA)'s reply31 May 2019, 09:56
Official
I would like to thank you for bringing this matter to our attention. It is unfortunate that you have not had a favorable service experience and would like to apologize for that. The matter has been escalated to the relevant department for investigation and they will be in contact with you shortly to assist further.
Regards,
N D'Arch
Regards,
N D'Arch
Momentum (SA)'s replyOfficial
31 May 2019, 10:58Our service centre have confirmed that your beneficiaries have been updated on your Myriad policy as requested.
I hope that this matter has been resolved to your satisfaction.
Kind regards,
N D'Arch
I hope that this matter has been resolved to your satisfaction.
Kind regards,
N D'Arch
Momentum (SA)'s reply31 May 2019, 10:58
Official
Our service centre have confirmed that your beneficiaries have been updated on your Myriad policy as requested.
I hope that this matter has been resolved to your satisfaction.
Kind regards,
N D'Arch
I hope that this matter has been resolved to your satisfaction.
Kind regards,
N D'Arch