JP
Jessica P

1 reviews | Active since Jun 2018

19 Jun 2018, 11:17

Bad Service

Good day

to whom this may concern.

I have been waiting for my funds at work pay out for more than 3 months and everytime i call or my husband calls to try get feedback we get the worst service every, they promise to call us back and they never do, this is utterly disappointment and needs to be attended to as soon as possible.

Your guys service is pathetic and we will voice our concerns on HELLO PETER shortly.

I feel sorry for all Momentum clients that has to experience incompetency from your company, a mere R300 is taking you 3 months to process imagine a bigger lump sum.

0
Replies (1)
Momentum (SA)
Momentum (SA)'s reply19 Jun 2018, 14:49
Official

I confirm that our Portfolio Manager has called you and confirmed that we cannot pay your benefit into your husbands bank account and that you have confirmed that you will furnish her with your banking details.

Please accept our most sincere apologies for the delay in providing you with feedback.

Kind Regards

Sue