MM
Margarida M

1 reviews | Active since Mar 2017

25 Aug 2017, 15:44

Bad service

I have a policy which I cancelled no ********** 1966 retirement fund I e-mailed to have it cancelled. They sent me forms to fill in which I did asked for certified copies of I'd bsnk statements which I did too. Now a lushen.rahklwane emails says it's still not right. Please just cancell the policy and give me back Money owed tired of people not knowing what they doing.

0
Replies (2)
Momentum (SA)
Momentum (SA)'s reply28 Aug 2017, 06:31
Official

Dear Margarida

Thank you for sharing your concerns, we always like hearing from our clients and see it as an opportunity to improve our service.

Your concern will be looked into and a manager will contact to assist you.

Regards

Floraine van Buuren

Momentum (SA)
Momentum (SA)'s reply14 Sept 2017, 09:12
Official

Our recent correspondence refers.

I am pleased to confirm that following receipt of the necessary documentation and finalisation of the cancellation process payment of the net proceeds were made into your nominated bank account yesterday.

Kind regards

CK