YN
Yuvie N
1 reviews | Active since Oct 2020
13 Oct 2020, 15:21
Bad service
Momentum pension fund service is the worst. Call Centre takes 49min to answer n then drop the call. Waiting 45days now for payout but pension fund not even processed. Worst service n whoever wants to invest think twice. Me n my 15 colleagues wanted to reinvest but that's not happening. I advise people not to even consider momentum
Helpful (0)
Replies (5)0
Replies (5)
Momentum (SA)'s replyOfficial
13 Oct 2020, 15:27Your posting has been duly noted. I can assure you that the matter will receive urgent attention.
Kind Regards
CK
Kind Regards
CK
Momentum (SA)'s reply13 Oct 2020, 15:27
Official
Your posting has been duly noted. I can assure you that the matter will receive urgent attention.
Kind Regards
CK
Kind Regards
CK
YN
Yuvie N's updateReviewer Update
13 Oct 2020, 15:35Can sumone pls call n advise why fund not even processed as all docs including letter from Bank n Sars have been received. This matter needs urgent attention
YN
Yuvie N's update13 Oct 2020, 15:35
Reviewer Update
Can sumone pls call n advise why fund not even processed as all docs including letter from Bank n Sars have been received. This matter needs urgent attention
Momentum (SA)'s replyOfficial
13 Oct 2020, 15:59Thank you for your feedback. I confirm that the claims are being dealt with as a matter of urgency. Kind Regards
Sue
Sue
Momentum (SA)'s reply13 Oct 2020, 15:59
Official
Thank you for your feedback. I confirm that the claims are being dealt with as a matter of urgency. Kind Regards
Sue
Sue
YN
Yuvie N's updateReviewer Update
13 Oct 2020, 16:32Thank you Sue really appreciate this
YN
Yuvie N's update13 Oct 2020, 16:32
Reviewer Update
Thank you Sue really appreciate this
YN
Yuvie N's updateReviewer Update
13 Oct 2020, 16:59Sue I hope u referring to my application cause I was 1st to exit fund but last to receive payout. I have already lost my car n my house is about to be reprocessed. So pls regard my payout as state of emergency
YN
Yuvie N's update13 Oct 2020, 16:59
Reviewer Update
Sue I hope u referring to my application cause I was 1st to exit fund but last to receive payout. I have already lost my car n my house is about to be reprocessed. So pls regard my payout as state of emergency