1 reviews | Active since Feb 2017
Bad service
<p>I'm so disappointed in this company I used to work for them as anadviser and sold policies. The products are great I took an investment for myself, and now come claiming stage they are not professional they don't respond to email or phone calls I need my investment money as I'm unemployed and nothing. Even went to their braamfontein branch its no use. Two of my former clients have also complained about the same thing</p>
I appreciate you raising your concerns with us. They are indeed very disappointing and we certainly letting you down. We will investigate and I can assure you that a manager will contact you.
Regards,
N D'Arch
I appreciate you raising your concerns with us. They are indeed very disappointing and we certainly letting you down. We will investigate and I can assure you that a manager will contact you.
Regards,
N D'Arch
Lololo Mathonsi at our Wealth department advised that she has contacted you and advised that you were unable to access the online facility as your email address and contact details changed (differed) to those on record. You will need to update the details with our call centre and this will then allow you access to the online facility to apply for your withdrawal.
The type of product that you have requires that you to use an online facility to apply for a withdrawal. In the event that you do not have access to the Internet, you can visit FNB to load the movement online.
Regards,
N D'Arch
Lololo Mathonsi at our Wealth department advised that she has contacted you and advised that you were unable to access the online facility as your email address and contact details changed (differed) to those on record. You will need to update the details with our call centre and this will then allow you access to the online facility to apply for your withdrawal.
The type of product that you have requires that you to use an online facility to apply for a withdrawal. In the event that you do not have access to the Internet, you can visit FNB to load the movement online.
Regards,
N D'Arch