mJ
mike J

1 reviews | Active since Apr 2015

31 Jan 2017, 12:24

Bad Service

<p>Though Multiply you recive a reduced Virgin Health Club membership fee. Over the past 3 months the monthly subscription has doubled and despite many requests they refuse to explain this increase.</p> <p> </p> <p>It now costs the same as going directly to virgin.</p>

0
Replies (2)
Momentum (SA)
Momentum (SA)'s reply31 Jan 2017, 12:44
Official

Thank you for the opportunity to be of assistance to you. A manager will contact you shortly.

Kind regards

Michele Coetsee

Momentum (SA)
Momentum (SA)'s reply31 Jan 2017, 13:35
Official

I received confirmation that Mr Moodley made contact with you and explained how the multiply benefit work and that the matter has now been resolved.

Kind regards

Michele Coetsee