bV
byron V

1 reviews | Active since May 2016

23 Dec 2016, 10:09

Bad service

<p>Misleading information has been provide to me by consaltants and team leaders that knows nothing that is going on. FNB reserve fund should have been paid out yesterday(or was advised that i would receive it) but still nothing has been paid out and the funny part of this is that the department is closed so no answer can be provided. This is misleading not adhearing to TCF.</p>

0
Replies (2)
Momentum (SA)
Momentum (SA)'s reply03 Jan 2017, 11:43
Official

Thank you for informing us of your concerns. Our sincere apology for this delayed response.

We referred your complaint to the department dealing with the FNB reserve fund and a representative will be in contact with you shortly.

Kind regards

C Klopper

Momentum (SA)
Momentum (SA)'s reply03 Jan 2017, 14:41
Official

Payment was released during December 2016 and written confirmation provided today.

Kind regards

C Klopper