tM
tshepo M
1 reviews | Active since Nov 2011
23 Apr 2025, 15:20
bad service
why is it that deducting money is easy but come a stage of withdrawal you send emails that go unansered no one ever picks up the phone i completed the smart exit for my funds at work it gave me an error and when i try it says i submitted my request just want to confirm if the right submittion was made since the system gave me an error
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Replies (3)0
Replies (3)
Momentum (SA)'s replyOfficial
23 Apr 2025, 15:30Dear Tshepo,
Thank you for your post. We have forwarded your query to the Fund Administrator at the Funds@Work department and asked that they assist you directly.
Regards,
ND
Thank you for your post. We have forwarded your query to the Fund Administrator at the Funds@Work department and asked that they assist you directly.
Regards,
ND
Momentum (SA)'s reply23 Apr 2025, 15:30
Official
Dear Tshepo,
Thank you for your post. We have forwarded your query to the Fund Administrator at the Funds@Work department and asked that they assist you directly.
Regards,
ND
Thank you for your post. We have forwarded your query to the Fund Administrator at the Funds@Work department and asked that they assist you directly.
Regards,
ND
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tshepo M's updateReviewer Update
23 Apr 2025, 15:35you have forwarded without a turn arround time when ive sent emails and been trying to call a number no one answers, how does that help me
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tshepo M's update23 Apr 2025, 15:35
Reviewer Update
you have forwarded without a turn arround time when ive sent emails and been trying to call a number no one answers, how does that help me
Momentum (SA)'s replyOfficial
23 Apr 2025, 15:38Dear Tshepo,
Regretfully I do not work in the Employee Benefits department and am unable to confirm a turn around time. I have however passed on your message and asked them to treat this as urgent.
Kind regards,
ND
Regretfully I do not work in the Employee Benefits department and am unable to confirm a turn around time. I have however passed on your message and asked them to treat this as urgent.
Kind regards,
ND
Momentum (SA)'s reply23 Apr 2025, 15:38
Official
Dear Tshepo,
Regretfully I do not work in the Employee Benefits department and am unable to confirm a turn around time. I have however passed on your message and asked them to treat this as urgent.
Kind regards,
ND
Regretfully I do not work in the Employee Benefits department and am unable to confirm a turn around time. I have however passed on your message and asked them to treat this as urgent.
Kind regards,
ND