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lungile N
1 reviews | Active since Sept 2018
24 Sept 2022, 11:00
BAD PATHETHIC SERVICE
I have sent a dozen of call back requests on the app and nobody has called me back. I've sent an email as well but still no response from anyone. Momentum service is pathetic. My provident fund hasn't been paid out and all parties are quite. The service is absolutely ridiculous
Helpful (0)
Replies (4)0
Replies (4)
Momentum (SA)'s replyOfficial
26 Sept 2022, 08:27Dear Lungile,
I appreciate you raising your concerns with us. We have escalated your posting to our Employee Benefits division and requested that a service manager investigate and contact you.
Kind regards,
ND.
I appreciate you raising your concerns with us. We have escalated your posting to our Employee Benefits division and requested that a service manager investigate and contact you.
Kind regards,
ND.
Momentum (SA)'s reply26 Sept 2022, 08:27
Official
Dear Lungile,
I appreciate you raising your concerns with us. We have escalated your posting to our Employee Benefits division and requested that a service manager investigate and contact you.
Kind regards,
ND.
I appreciate you raising your concerns with us. We have escalated your posting to our Employee Benefits division and requested that a service manager investigate and contact you.
Kind regards,
ND.
lN
lungile N's updateReviewer Update
26 Sept 2022, 09:47I received a call informing me that my claim wasn't sent by the company. I called the company and Hr advised that the claim was sent on Wednesday already. Who is right/ wrong here as i feel I'm been pushed from pillar to post Can I please get a concrete answer.
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lungile N's update26 Sept 2022, 09:47
Reviewer Update
I received a call informing me that my claim wasn't sent by the company. I called the company and Hr advised that the claim was sent on Wednesday already. Who is right/ wrong here as i feel I'm been pushed from pillar to post Can I please get a concrete answer.
lN
lungile N's updateReviewer Update
26 Sept 2022, 10:50No feedback on the above still.
lN
lungile N's update26 Sept 2022, 10:50
Reviewer Update
No feedback on the above still.
Momentum (SA)'s replyOfficial
26 Sept 2022, 10:51Dear Lungile,
Our Employee benefits department have provided feedback that they have not yet received the form. Can we request that you contact the HR department again and ask that they resend the form.
regards,
ND.
Our Employee benefits department have provided feedback that they have not yet received the form. Can we request that you contact the HR department again and ask that they resend the form.
regards,
ND.
Momentum (SA)'s reply26 Sept 2022, 10:51
Official
Dear Lungile,
Our Employee benefits department have provided feedback that they have not yet received the form. Can we request that you contact the HR department again and ask that they resend the form.
regards,
ND.
Our Employee benefits department have provided feedback that they have not yet received the form. Can we request that you contact the HR department again and ask that they resend the form.
regards,
ND.