iM
ipeleng M

1 reviews | Active since Jul 2019

19 Aug 2024, 08:57

Bad customer service

I am seriously not happy with momentum myriad.I have asked for my debit order details to be changed.I have sent a hand written letter,bank confirmation letter and id cop which was requested for but I haven’t received any confirmation that my banking details have been updated.I sense that you want my life cover to lapse because of missed payments.

0
Replies (2)
Momentum (SA)
Momentum (SA)'s reply19 Aug 2024, 09:40
Official
Dear Ipeleng

We take note of your complaint, it was forwarded to the service manager to attend to immediately

Kind regards
MC.
Momentum (SA)
Momentum (SA)'s reply19 Aug 2024, 10:33
Official
I received feedback that an agent made contact with you and that the matter is been attending to.

Kind regards
MC