SHZs
Sanele Herbert Zwane sanelezwane

1 reviews | Active since May 2024

09 Dec 2024, 14:31

BAD CUSTOMER SERVICE BAD EXPERIENCE LACK OF TRUST AND INTEGRITY

I sent my withdrawal request for for in October. I have been following up numerous time. But the matter has not been finalized yet. More importantly, I have also not received any feedback. This is not only a bad service but it is also SERIOUS DISRESPECT. A decision to KEEP people's monies should be accompanied by a caring responsible empathetic and respectful conduct. Playing hide and seek destroys TRUST AND INTEGRITY. I would LOVE to have this matter resolved asap.

0
Replies (2)
Momentum (SA)
Momentum (SA)'s reply09 Dec 2024, 14:39
Official
Dear Mr. Zwane,

Thank you for your post. We have referred the mater to the Employee Benefits department for further assistance.

Regards,

ND
SHZs
Sanele Herbert Zwane sanelezwane's update11 Dec 2024, 13:28
Reviewer Update
Dear ND
This is to let you know that the matter remains outstanding. No effort or attempt to resolve or even to communicate with a progress report. This is sad, shocking, unprofessional and unacceptable. Please resolve or give an update