Bad customer service

Momentum really has poor customer service. I sent in my claim documents and they continue to email me saying the forms weren't signed while I signed and resent the recent copies. I have been emailing for confirmation of whether u have received my documentation, I have tried ur call centre but as usual there are no agents 2 pick up calls. The very same thing happened when I was applying for medical aid, momentum kept on claiming that I hadn't sent in document while I had.I decided not to bother with the application. <div><br></div><div><em>(Supplier name changed from Momentum Retirement Administrators to Momentum by Hellopeter.com)</em></div>