AA
Ahmed A
1 reviews | Active since Dec 2014
27 Jun 2022, 11:06
Bad customer service
Almost one month I am trying to change my banking details to get my monthly income paid into my account on time. but momentum never changed it and followed up 5 times no success. Cannot get hold of anyone via email or phone.
Helpful (0)
Replies (2)0
Replies (2)
Momentum (SA)'s replyOfficial
27 Jun 2022, 11:47 Dear Mr. Alshawwa,
Thank you for the opportunity to be of assistance to you. I have noted your frustration and I wish to apologise for the inconvenience. We will investigate the matter and contact you shortly with feedback.
Regards,
ND.
Regards,
ND.
Momentum (SA)'s reply27 Jun 2022, 11:47
Official
Dear Mr. Alshawwa,
Thank you for the opportunity to be of assistance to you. I have noted your frustration and I wish to apologise for the inconvenience. We will investigate the matter and contact you shortly with feedback.
Regards,
ND.
Regards,
ND.
Momentum (SA)'s replyOfficial
28 Jun 2022, 08:13Thank you for informing us that your concerns have been resolved, I extended your thank you to Mashadi.
Momentum (SA)'s reply28 Jun 2022, 08:13
Official
Thank you for informing us that your concerns have been resolved, I extended your thank you to Mashadi.