DS
Dikeledi S

1 reviews | Active since Jun 2013

05 Jul 2019, 06:30

Bad customer service

I submitted my pension withdrawal forms with Funds@work on 26 March 2019 and even today I am still waiting for my money. I have send emails and they aren't responding to tell me when will payment be made. It's so frustrating. All I want is for them to tell me when will I receive my payment as I submitted all the documentation they needed on June 19th 2019.

0
Replies (3)
DS
Dikeledi S's update05 Jul 2019, 16:24
Reviewer Update
Received a call from Momentum today and promised payment by end of next week. Thank you very much for following up.
Momentum (SA)
Momentum (SA)'s reply08 Jul 2019, 08:10
Official
Thank you for your feedback, we take note of the comments made. 

Kind regards
Michele Coetsee
DS
Dikeledi S's update14 Jul 2019, 19:13
Reviewer Update
Received my payment today. Thank you very much.