Bad contact centre services.. Unhelpful

Momentum Health for me rewards programme sucks, they come to your employer and do health assessments telling you, you will recieved monthly rewards I've been battling with them since June, when you contact the call centre you get transfered to all kinds of departments with no solution or help, promising your query will be resolved, it's been months and I'm stil awaiting feedback from them.. Very unprofessional services... Won't call your contact centre again as the agents can't assist properly but quick to give reference numbers for the call..