NM
Nomakhosi M
1 reviews | Active since Jan 2019
22 Sept 2022, 07:57
Bad communication
I am struggling to get status update for my late sister's retirement annuity claim. I called & was put on hold for approximately an hour and I'm yet to get an update. Very slow to respond.
Helpful (0)
Replies (2)0
Replies (2)
Momentum (SA)'s replyOfficial
22 Sept 2022, 08:20Thank you for informing us of your concerns, and please accept our sincere apologies for the delay. The matter has been escalated to the relevant department for assistance and feedback.
Kind regards
NH
Kind regards
NH
Momentum (SA)'s reply22 Sept 2022, 08:20
Official
Thank you for informing us of your concerns, and please accept our sincere apologies for the delay. The matter has been escalated to the relevant department for assistance and feedback.
Kind regards
NH
Kind regards
NH
Momentum (SA)'s replyOfficial
22 Sept 2022, 09:57Dear Nomakhosi,
We have received feedback from our claims department that you have been contacted and an email was also sent to you regarding the requirements to proceed.
Again our sincere apologies for the delay.
Kind regards
NH
We have received feedback from our claims department that you have been contacted and an email was also sent to you regarding the requirements to proceed.
Again our sincere apologies for the delay.
Kind regards
NH
Momentum (SA)'s reply22 Sept 2022, 09:57
Official
Dear Nomakhosi,
We have received feedback from our claims department that you have been contacted and an email was also sent to you regarding the requirements to proceed.
Again our sincere apologies for the delay.
Kind regards
NH
We have received feedback from our claims department that you have been contacted and an email was also sent to you regarding the requirements to proceed.
Again our sincere apologies for the delay.
Kind regards
NH