MN
Mangy N

1 reviews | Active since Dec 2017

04 Dec 2017, 09:02

Bad bad service from momentum

Ive been calling and sending emails to momentum for weeks now wanting to know about my funds at work payout and i got nothing but vague answers and empty promises .each time i call i get different answers its either they say they havent received my withdrawal docunents or someone is working on it.im now tired and i just want my money thats all

0
Replies (2)
Momentum (SA)
Momentum (SA)'s reply04 Dec 2017, 09:07
Official

Thank you for taking the time to inform us of your concerns. You will be contacted shortly.

Kind regards

CK

Momentum (SA)
Momentum (SA)'s reply04 Dec 2017, 10:11
Official

I received confirmation that Charlton contacted you and explained the process.

Your claim documentation was however only received on Thursday and hence the case was started on Friday. Your request will be processed with the necessary urgency.

Your are welcome to call Charlton should you have any further concerns.

Kind regards

CK