AW
Adri W

1 reviews | Active since Dec 2015

02 Aug 2024, 14:54

Bad bad service

My Funds at Work forms were submitted on the 19th of July for payout of my Provident fund. Till today I haven't heard anything from Momentum. I phoned them this morning (i was put on hold for 15 minutes)just to be told that my query was escalated to the IT department a week ago and still nothing is happening. Poorest service ever.

0
Replies (1)
Momentum (SA)
Momentum (SA)'s reply02 Aug 2024, 14:58
Official
Thank you for informing us of your concerns.
We have escalated your enquiry to the Fund manager for assistance and feedback.

Kind regards
NH