SL
Sthandiwe L
1 reviews | Active since Jan 2025
28 May 2025, 13:27
Bad bad service
Worse experience ever I had submitted a claim for a withdrawal since 25 of April till today the haven’t paid up. They keep on asking for documents that were sent this is so frustrating since yesterday I’m waiting for the to verify a proof of address. Yoo can’t wait to be done with them
Helpful (0)
Replies (2)0
Replies (2)
Momentum (SA)'s replyOfficial
28 May 2025, 13:48Dear Sthandiwe,
Thank you for the opportunity to be of assistance to you. I have noted your frustration, and I wish to apologise for the inconvenience. We have escalated the query and will keep you updated on the progress of the payment.
Kind regards,
ND
Thank you for the opportunity to be of assistance to you. I have noted your frustration, and I wish to apologise for the inconvenience. We have escalated the query and will keep you updated on the progress of the payment.
Kind regards,
ND
Momentum (SA)'s reply28 May 2025, 13:48
Official
Dear Sthandiwe,
Thank you for the opportunity to be of assistance to you. I have noted your frustration, and I wish to apologise for the inconvenience. We have escalated the query and will keep you updated on the progress of the payment.
Kind regards,
ND
Thank you for the opportunity to be of assistance to you. I have noted your frustration, and I wish to apologise for the inconvenience. We have escalated the query and will keep you updated on the progress of the payment.
Kind regards,
ND
SL
Sthandiwe L's updateReviewer Update
28 May 2025, 14:52Thank you for the fast response it just worries me when the process is just hard for someone as old as me who is really struggling to get all these documents and don’t get a far response. I have received an email confirmation payment. Thank you
SL
Sthandiwe L's update28 May 2025, 14:52
Reviewer Update
Thank you for the fast response it just worries me when the process is just hard for someone as old as me who is really struggling to get all these documents and don’t get a far response. I have received an email confirmation payment. Thank you