1 reviews | Active since May 2016

04 Nov 2018, 18:40

BAD ATTITUDE AND NO TRANSPARENCY

I belong to momentum multiply and since this yr they have changed the goalposts to achieve a certain status. I have tried to speak to them on numerous occasions but they do not seem to understand or do not want to understand. They want me to go to their tyre partner to pay for a tyre assessment in order to earn points . I have brand new tyres bought by opposition company so they will not accept this. I have been to biokineticist but do not get points as I have earned my maximum for exercising for the yr! They want me to do Tax via their app which means they know my financial business.Their money and safe app also donot work effectively and SO THE LIST GOES ON........ I even got an email from A certain Zureida who said they were suspending my gym benefit as I was no longer in their employ!! I do not wk for MMI!!!! I then received an apology !!! NOBODY SEEMS TO WANT TO LISTEN!!

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Replies (2)
Momentum (SA)
Momentum (SA)'s reply05 Nov 2018, 07:12
Official

I appreciate you raising your concerns with us.

We will investigate and I can assure you that a manager will contact you.

Kind regards

Michele Coetsee

Momentum (SA)
Momentum (SA)'s reply06 Nov 2018, 09:04
Official
I received confirmation that Mr Motsoto has made contact with you and has sent an e-mail on 5 November 2018 at 14:20 with a response to your concerns.

Kind regards
Michele Coetsee