tT
tanniereets T
1 reviews | Active since May 2017
15 Oct 2020, 12:16
Bad Attitude and customer care
Is there an option for O star rating please. Momentum did not pay my monthly pension. Every person you call tell you a different lie. PLEASE DON'T UNDERESTIMATE MY INTELLIGENCE. A PERSON with NO authority insists my personal details which has NOTHING to do to transfer a call. Momentum ALSO don't respond to e mails. I REALLY am thinking of moving my investment somewhere else. Momentum attitude and service SUCK to say the least. Won't be surprised if they ALSO ignore this review.
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Replies (2)0
Replies (2)
Momentum (SA)'s replyOfficial
15 Oct 2020, 12:24Please accept our sincere apologies for the lack of service and thank you for informing us of your concerns. The matter will be escalated to management for feedback and assistance.
Kind regards
NH
Kind regards
NH
Momentum (SA)'s reply15 Oct 2020, 12:24
Official
Please accept our sincere apologies for the lack of service and thank you for informing us of your concerns. The matter will be escalated to management for feedback and assistance.
Kind regards
NH
Kind regards
NH
Momentum (SA)'s replyOfficial
15 Oct 2020, 13:23Dear Ms Els
I was informed that you have been contacted and that the payment was successfully made into your account.
I trust that this matter has been resolved to your satisfaction.
Kind regards
NH
I was informed that you have been contacted and that the payment was successfully made into your account.
I trust that this matter has been resolved to your satisfaction.
Kind regards
NH
Momentum (SA)'s reply15 Oct 2020, 13:23
Official
Dear Ms Els
I was informed that you have been contacted and that the payment was successfully made into your account.
I trust that this matter has been resolved to your satisfaction.
Kind regards
NH
I was informed that you have been contacted and that the payment was successfully made into your account.
I trust that this matter has been resolved to your satisfaction.
Kind regards
NH