bad and poor service

<p>I had a policy with Sage life insurance which was later transfer to momentum life , my policy number is GE ********** 36. I am 55 yrs old now , I wanted to get my retirement anuity . I have sent application form and all the documents required on the 10 Feb 2017 . I have been calling them to check when am i getting my money and its different story every day . Last week I called on Tuesday ,14 Mrch nd I was told I will will be paid in two days from then . It was not paid and I called them again in the afternoon on the 16 March I was told it will be paid the following day which was Friday 17 March . It was not paid , and Monday morning I called them again and I spoke Deren Bling who told me Its not going to be paid anytime soon as the department is still processing it .I demanded that I need to speak to the person from the department so that he can tell me why is it taking forever to process because the last person I spoke to told me it was going to be paid the follwing day. He said i cant speak to anyone from department they dont receive calls . He told me he will talk to them and come back to me . The whole day Monday he did not come back to me even today he has not phone me yet. </p>