TS
Tamsyn S
1 reviews | Active since Jan 2018
04 Nov 2024, 11:42
Awaiting funds for over two months now!
I am absolutely appalled by the service we’ve been receiving! My husband has been waiting for his provident fund for over two months now HIS OWN MONEY! This is not okay! We demand for this to be expedited immediately.
Helpful (0)
Replies (4)0
Replies (4)
Momentum (SA)'s replyOfficial
04 Nov 2024, 11:52Tamsyn
We noted your concern.
We have referred the matter to the relevant fund manager for urgent assistance.
Kind regards
EdB
We noted your concern.
We have referred the matter to the relevant fund manager for urgent assistance.
Kind regards
EdB
Momentum (SA)'s reply04 Nov 2024, 11:52
Official
Tamsyn
We noted your concern.
We have referred the matter to the relevant fund manager for urgent assistance.
Kind regards
EdB
We noted your concern.
We have referred the matter to the relevant fund manager for urgent assistance.
Kind regards
EdB
Momentum (SA)'s replyOfficial
04 Nov 2024, 12:46Tamsyn
We note your concern, and we have referred the matter to the relevant fund manager on your behalf. The fund manager will investigate the matter accordingly.
Kind regards
EdB
We note your concern, and we have referred the matter to the relevant fund manager on your behalf. The fund manager will investigate the matter accordingly.
Kind regards
EdB
Momentum (SA)'s reply04 Nov 2024, 12:46
Official
Tamsyn
We note your concern, and we have referred the matter to the relevant fund manager on your behalf. The fund manager will investigate the matter accordingly.
Kind regards
EdB
We note your concern, and we have referred the matter to the relevant fund manager on your behalf. The fund manager will investigate the matter accordingly.
Kind regards
EdB
Momentum (SA)'s replyOfficial
04 Nov 2024, 13:58Tamsyn
There are various business units within the company, and the HP complaints are directed to the relevant business units to assist with the complaint.
Unfortunately, the HP website does not provide insight into all of the various business unit records - hence we receive and refer to the correct business unit.
Regards
EdB
There are various business units within the company, and the HP complaints are directed to the relevant business units to assist with the complaint.
Unfortunately, the HP website does not provide insight into all of the various business unit records - hence we receive and refer to the correct business unit.
Regards
EdB
Momentum (SA)'s reply04 Nov 2024, 13:58
Official
Tamsyn
There are various business units within the company, and the HP complaints are directed to the relevant business units to assist with the complaint.
Unfortunately, the HP website does not provide insight into all of the various business unit records - hence we receive and refer to the correct business unit.
Regards
EdB
There are various business units within the company, and the HP complaints are directed to the relevant business units to assist with the complaint.
Unfortunately, the HP website does not provide insight into all of the various business unit records - hence we receive and refer to the correct business unit.
Regards
EdB
TS
Tamsyn S's updateReviewer Update
04 Nov 2024, 14:27I care very little for the above explanation especially after waiting so long for you people to do your jobs. We need our funds disbursed immediately. It’s due to internal mistakes and lack of SERVICE and funny enough MOMENTUM that we are still here waiting for things to happen. I will not stop calling, emailing and reporting you people until this is resolved.
TS
Tamsyn S's update04 Nov 2024, 14:27
Reviewer Update
I care very little for the above explanation especially after waiting so long for you people to do your jobs. We need our funds disbursed immediately. It’s due to internal mistakes and lack of SERVICE and funny enough MOMENTUM that we are still here waiting for things to happen. I will not stop calling, emailing and reporting you people until this is resolved.