MM
Mthandeni M
1 reviews | Active since Jul 2025
02 Jul 2025, 09:05
As a family of the deceased welcome are heartbroken in the way in which were treated during our grieving time
As a family of the deceased welcome are heartbroken in the way in which were treated during our grieving time. My brother passed away on the 9th of June 2025 but even now we have not received any payments instead we had to borrow money from neighbours in order to bury my brother with dignity. Nobody is explaining to us or try to assist us. We are just kept in the dark about the delays.
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Momentum (SA)'s replyOfficial
02 Jul 2025, 09:16Dear Mthandeni,
We are truly sorry to hear of your recent loss and please accept our most sincere condolences.
Can you kindly provide us with a full identity number as well as a policy number for the policyholder. This will assist us to trace the information of the policy and refer the matter correctly for urgent assistance.
You may add the information under a private reply.
Thank you
Kind regards
NH
Momentum (SA)'s reply02 Jul 2025, 09:16
Official
Dear Mthandeni,
We are truly sorry to hear of your recent loss and please accept our most sincere condolences.
Can you kindly provide us with a full identity number as well as a policy number for the policyholder. This will assist us to trace the information of the policy and refer the matter correctly for urgent assistance.
You may add the information under a private reply.
Thank you
Kind regards
NH