Appallingly Bad Service from Momentum Funds at Work

Appallingly bad customer service from their Funds at Work Division. I emailed a month ago via their website about updating my Funds at Work forms etc and took weeks before I received a response.

I updated my forms a day after finally receiving them and sent them back and have been struggling for nearly two weeks to confirm they have been received and updated on my system records.

Do not recommend this company at all; avoid at all costs if this is their type of "48 hours turnround response time".