GS
Gary S

1 reviews | Active since Jan 2021

06 Feb 2023, 10:41

Appalling Service

Good day

This has got to be one of the worst companies to do business. Ive been sent from pillar to post regarding a claim for my late mom. Everytime i make contact, i receive one promise after the next without any joy with the same response all the time "its been escalated to an assigned assessor". Im at my wits end and will most definately be taking this matter further.

0
Replies (1)
Momentum (SA)
Momentum (SA)'s reply06 Feb 2023, 10:50
Official
Dear Mr. Samuels,

I would like to thank you for bringing this matter to our attention.  It is unfortunate that you have not had a favourable service experience and would like to apologise for that.  

Please can you advise the Momentum policy number so that we can escalate the matter to the relevant department for investigation?

Regards,

ND