Appalling Service

Item: Momentum (SA)
Rating: 1
Author: Bongani M

I put in a claim last month to Funds @ work and nothing has been done since when I call I'm always told I should expect the payment by the end of the week, mind you this is for the past 3 weeks. I am so disappointed this is where my money is invested and this is the treatment I'm getting.

Helpful (0)

Replies (5)

Momentum (SA)'s replyOfficial

13 Feb 2025, 15:08

Dear Bongani,

Thank you for informing us of your concerns, can you please provide us with your identity number in order to refer the matter to the correct department for assistance. You may add this information under a private reply.

Thank you.

Kind regards
NH

Momentum (SA)'s reply13 Feb 2025, 15:08

Official

Momentum (SA)'s replyOfficial

13 Feb 2025, 15:21

Thank you for the feedback, Bongani. We will escalate the matter.

Momentum (SA)'s reply13 Feb 2025, 15:21

Official

Thank you for the feedback, Bongani. We will escalate the matter.

Bongani M's updateReviewer Update

13 Feb 2025, 15:34

Hope it won't take you another month again...

Bongani M's update13 Feb 2025, 15:34

Reviewer Update

Hope it won't take you another month again...

Momentum (SA)'s replyOfficial

13 Feb 2025, 15:48

Dear Bongani,

I've ask them again to urgently provide you with feedback.

Momentum (SA)'s reply13 Feb 2025, 15:48

Official

Dear Bongani,

I've ask them again to urgently provide you with feedback.

Bongani M's updateReviewer Update

14 Feb 2025, 09:35

and like I said yesterday no feedback still.....

Bongani M's update14 Feb 2025, 09:35

Reviewer Update

and like I said yesterday no feedback still.....