UV
Unathi V

1 reviews | Active since Jan 2019

27 Jun 2022, 20:50

Appalling serve

It’s been 4 weeks since I last wrote a review here about Momentum failing to pay out my dad’s retirement funds.

I received about 2 calls requesting for my dad’s ID number but that was it, nothing has changed, we’re still struggling to get Momentum to give my dad was is rightfully his as he worked over 30 years for the company that he worked for, but now he is even struggling to maintain his family's needs.

It really is tough, what do we have to do to get my dad to get his retirement payout!!!

0
Replies (4)
Momentum (SA)
Momentum (SA)'s reply28 Jun 2022, 08:25
Official
Thank you for informing us of your concerns. The matter has been escalated to a manager in funds at work for assistance and feedback.
Kind regards
NH 

Best regards,

Momentum (SA)
Momentum (SA)'s reply28 Jun 2022, 09:12
Official
Good day

The manager tried to contact you earlier to get more information however, you were not available to take her call. Can you please provide us with the name of the company where your father has worked.

Thank you

Best regards,

UV
Unathi V's update28 Jun 2022, 12:58
Reviewer Update
He worked for BPSA East London branch.
Please contact him on ***
Momentum (SA)
Momentum (SA)'s reply28 Jun 2022, 13:10
Official
Thank you

Best regards,