APPALLING CUSTOMER SERVICE - NO FEEDBACK

I am so disgusted with the services or rather lack of serviced from Momentum, they don't care about their clients.Beginning of this year I joined Momentum health because of their pregnancy plan. When they came to my company to do health assessments, i was told that i can join Multiply to get more benefits. With their health returns you get cash paid to your saving by just going to gym. I go to gym a minimum of 3 times a week which makes it R450 a month. I filled the multiply form with their consultant on the 08/04/2015. I waited for the card nothing, i called them on the 18/05/2015 to find out about my Multiply card and was told by their consultant that there was nothing on their side she thinks the application was lost. She advise that there is nothing she can do i must apply again. i did again online on the 25/05/2015 and received confirmation, AGAIN nothing. i called them on the 12/06/2015 to find out what is happening and was told by Mbali Mzozo that my application was not processed due to sum mix up with their sales side, she promised to call that day latest Monday for feedback TILL TO DATE NOTHING. This is how momentum treat their clients no care and no TCF. so disappointing <div><br></div><div><em>(Supplier name changed from Momentum Health to Momentum by Hellopeter.com)</em></div>