Appalling customer Service by Momentum Multiply On Line Shop

I ordered a Garmin watch from the Momentum Multiply On-Line Shop that never arrived, Ref No ***. I had to query the delivery to be told “Sorry, item is discontinued”. Why was it on Momentum Multiply On-Line Shop website? Momentum Multiply On-Line Shop don’t bother informing me, I must phone them! Why? I suppose Momentum Multiply On-Line Shop will blame Garmin for that as well? Momentum Multiply On-Line Shop have advertised for sale an unavailable item, taken the money and then their simple solution is we’ll have to refund you. That’s not good enough. You messed up – make it right at your expense if you must, don’t make it the consumers problem.

A highly disappointed and disgusted customer (and very unhappy Father Christmas – Thanks for that).