1 reviews | Active since Jan 2023
All Talk, No Action, and a Complete ****
I am utterly frustrated with Momentum's customer service and handling of client matters. It has been a never-ending nightmare dealing with their agents, who consistently lie, mislead, and make empty promises. I feel completely deceived, as I have been given the runaround over and over again regarding a payout that is rightfully due to me.
Momentum prides itself on being professional and customer-centric, yet my experience has been the complete opposite. Their agents provide no solutions, fail to follow through on commitments, and constantly leave me stranded with no progress or resolution. Their actions are nothing short of a "Ponzi scheme"—all talk and absolutely zero action when it comes to delivering what they owe to their customers.
I have spent countless hours on calls, exchanging emails, and pleading for Momentum to simply honor their responsibilities. Despite my patience, I am left at my wit's end with no outcome. This is not just a case of inefficiency but what feels like intentional negligence. I would strongly advise others to steer clear of this company as they appear to prioritize dodging payouts over ethical and professional business practices.
Momentum, you have failed me as a customer, and this experience has been nothing short of infuriating. I am now seeking a public platform like HelloPeter to expose this appalling behavior. I demand immediate action: -Pay me what is owed. -Stop deceiving customers with false promises. -Train your agents to provide honest and transparent communication.
If this matter is not resolved promptly, I will have no choice but to escalate it further through other legal and regulatory channels. I hope this serves as a wake-up call for Momentum to reflect on their operations and start delivering the service they claim to provide.
Thank you for your message.
I have escalated your complaint to the fund managers for further assistance.
Kind regards
mvdm
Thank you for your message.
I have escalated your complaint to the fund managers for further assistance.
Kind regards
mvdm
