CP
Corne P
1 reviews | Active since Aug 2013
11 Mar 2025, 16:56
Active Days not working AGAIN
Once again I end up escalating the matter here as your normal communication channels give no response.
Since your app maintenance over the weekend the active days are not working anymore and my active day of 8 March and 10 March has not been recorder.
Further more my weekly win for last week was not granted as a result of this not working.
I have logged a request with via email with no reaponse. I also escalated the matter twice with no response, so here we arw again.
Fix whatever is not working and update my active days and award my weekly win for last week.
Helpful (0)
Replies (2)0
Replies (2)Momentum (SA)'s replyOfficial
12 Mar 2025, 08:42Dear Corne
Thank you for your message. I have forwarded your complaint to the multiply escalation team for further assistance.
Kind regards
Mvdm
Thank you for your message. I have forwarded your complaint to the multiply escalation team for further assistance.
Kind regards
Mvdm
Momentum (SA)'s reply12 Mar 2025, 08:42
Official
Dear Corne
Thank you for your message. I have forwarded your complaint to the multiply escalation team for further assistance.
Kind regards
Mvdm
Thank you for your message. I have forwarded your complaint to the multiply escalation team for further assistance.
Kind regards
Mvdm
Momentum (SA)'s replyOfficial
12 Mar 2025, 11:00Dear Corne
I confirm that the Multiply team has reached out to you, however, could not reach you.
They have also sent an email to you.
Kind regards
Mvdm
I confirm that the Multiply team has reached out to you, however, could not reach you.
They have also sent an email to you.
Kind regards
Mvdm
Momentum (SA)'s reply12 Mar 2025, 11:00
Official
Dear Corne
I confirm that the Multiply team has reached out to you, however, could not reach you.
They have also sent an email to you.
Kind regards
Mvdm
I confirm that the Multiply team has reached out to you, however, could not reach you.
They have also sent an email to you.
Kind regards
Mvdm
