Account Issues

Item: Momentum (SA)
Rating: 1
Author: Rudolf E

Unable to retrieve my login details,

When I select the forgotten username or password tab, it takes me to a new tab where I should enter my ID no,

After completing that, the login page refreshes again and then the whole process repeats,

Please help

Helpful (0)

Replies (2)

Momentum (SA)'s replyOfficial

12 Dec 2024, 11:11

Dear Mr. Erasmus,

Thank you for your post. We have escalated your query to the ETS Helpdesk for assistance.

Regards,

ND

Momentum (SA)'s reply12 Dec 2024, 11:11

Official

Dear Mr. Erasmus,

Thank you for your post. We have escalated your query to the ETS Helpdesk for assistance.

Regards,

ND

Momentum (SA)'s replyOfficial

12 Dec 2024, 12:57

Dear Mr Erasmus,

Our Web support provided feedback that they have tried to phone you, but the number goes straight to voicemail. Our web support have sent you an e-mail to request that you advise an alternative number or provide a convenient time for them to contact you.

If you do not accept their call, they are unable to assist you further...

Regards,

ND.

Momentum (SA)'s reply12 Dec 2024, 12:57

Official