Absymally poor service and delays for routine issues

Item: Momentum (SA)
Rating: 1
Author: Rob W

Abysmal service. No call backs when requested. Emails largely ignored unless I follow up telephonically. A simple ROUTINE request has been wracked with ambiguity, contradiction and inconsistencies. Staff contradict each other left and right. Shocking poor

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Replies (1)

Momentum (SA)'s replyOfficial

06 Sept 2022, 15:23

Thank you for bringing your concerns to our attention. The matter has been escalated to a manager in the Wealth department for assistance and feedback.

Kind regards
NH

Momentum (SA)'s reply06 Sept 2022, 15:23

Official

Thank you for bringing your concerns to our attention. The matter has been escalated to a manager in the Wealth department for assistance and feedback.

Kind regards
NH