LB
Lee B

1 reviews | Active since Sept 2020

21 Jun 2022, 19:07

A pathetic company full of spineless, faceless, and consistently *********** staff.

I'm really at a loss to understand the depth of incompetence and ineptitude that persists within Momentum.

I hope you are proud to work for Momentum, but in my experience & opinion they have no regard for customer service at all.

I'm really sick & tired of your "communication methods" no reference numbers, a different idiot every time.

The only thing consistent is the lack of action!

You clearly are not interested in taking my RX Million life savings, tomorrow I will be contacting ABSA & FNB with a view to placing these funds with one of those institutions.

They at least have real people with real contact details, that I can sit face to face with.

Good luck with your "customer isolation" methods, thanks for ignoring me.

Lee Bonney

0
Replies (1)
Momentum (SA)
Momentum (SA)'s reply22 Jun 2022, 08:08
Official
Dear Lee,

We take pride in ensuring our customer’s satisfaction.  Unfortunately, we did not meet your expectations.  I will re-direct your posting to a manger and they will contact your shortly.

Regards,

ND