***********

The service I have gotten from momentum is utter *******. I have not experienced this level of incompetence from a company in my life.

I left my employer on the 27th of March 2023, I received a disinvestment sms on the 14 of April 2023. Followed the online steps and submitted the incorrect option.

The next day up to and including the 24th of April I submitted and resubmitted documents to have this corrected. I then followed up and the funds at work consultant said that it would at least 26days.

On the 19th of May 2023 I received an email that I was reinstated, there after several smses followed of the same message that I had been reinstated.

This prompted me to follow up on the claim on the 22nd of May 2023 to which the administrator Gabisile Mjiako. Who could not give me feedback as to why my claim is taking as long as it has and that my claim has been on her desk from the 05th of May 2023.

And still I have not received any feedback and no action has been taken.

Gabisile Mjiako Administrator Momentum Corporate Client Services ***

Adelle Landsman Administration Manager Client Services FundsAtWork Momentum

Nomsa Ndaba Client Service Funds At Work Sharecall ***Fax +27 (0)12 *** E-mail ***