5 days, no response!!

The only way to get a proper response out of Momentum is to leave a review on Hello Peter. I sent an email on Thursday, I'm still waiting for a response. Someone needs to look into this and hold someone accountable because how many unanswered emails are there just in Momentum's server. I need an update on my provident fund and whether or not it's been processed. Apart from that, everything time I check my Momentum app, my provident fund amount is decreasing. Someone look into this and get back to me please.