2pot withdrawal

2 pot withdrawal I initially made the withdrawal on the 3rd of September its almost months , my airtime gets finished when i call in its like you only have one person to answer the calls.Last week when i called i was to send my Id copy to a different email address today im told another one. Everyone around me has received their funds except the stuff is not helpful no one communicates with me.I was told i would be contacted by a fund manager im still waiting please just pay me my money