MK
Mosa K
1 reviews | Active since Feb 2017
17 Oct 2024, 08:57
2pot 21 days waiting period lie.
Withdrawing the 2 pot savings is a mission. I logged my request on email on the 12th of September, a week later. I called in to check an update and they advised that it will take up to 21 working days. Today marks 25 working days with no money. I’ve been calling them these past couple of days, but they are experiencing “inundated” calls. Even when you try to call at 8am on the dot, you will never get through to the call center. There’s no feedback on emails. WhatsApp is just useless, it’s like I have to beg them to give me my money. I’m disgusted.
Helpful (0)
Replies (2)0
Replies (2)Momentum (SA)'s replyOfficial
17 Oct 2024, 09:41Dear Mosa,
Thank you for your posting. We have referred the matter to the Fund Administrator for further assistance.
Regards,
ND
Thank you for your posting. We have referred the matter to the Fund Administrator for further assistance.
Regards,
ND
Momentum (SA)'s reply17 Oct 2024, 09:41
Official
Dear Mosa,
Thank you for your posting. We have referred the matter to the Fund Administrator for further assistance.
Regards,
ND
Thank you for your posting. We have referred the matter to the Fund Administrator for further assistance.
Regards,
ND
MK
Mosa K's updateReviewer Update
18 Oct 2024, 16:28Still waiting for Feedback or a call from you guys.
You just escalate and never get back to one. So useless
You just escalate and never get back to one. So useless
MK
Mosa K's update18 Oct 2024, 16:28
Reviewer Update
Still waiting for Feedback or a call from you guys.
You just escalate and never get back to one. So useless
You just escalate and never get back to one. So useless
