MM
MONDE M

1 reviews | Active since Oct 2024

10 Oct 2024, 10:16

2 POT WITHDRAWAL PENDING

Good day My name is Monde Mqane I submitted my application for 2 pot withdrawal on the 1st September but till today I have not recieved my funds and they are not even answering their calls, they asked for my bank details I sent them but till today nothing is happening , their service sucks , what I had a funeral claim , service is very poor. can someone call me ***

0
Replies (2)
Momentum (SA)
Momentum (SA)'s reply10 Oct 2024, 11:12
Official
Dear Monde
Thank you for your message. I have forwarded your compliant to the Fund managers for assistance.
Kindly take note that they are currently experiencing very high volumes.
Kind regards
Mvdm
MM
MONDE M's update10 Oct 2024, 11:16
Reviewer Update
I have been getting that excuse every time I speak to your call center , what is the hold up and why they are not communicating with us as clients,