WB
Wynand B

1 reviews | Active since Apr 2024

03 Sept 2024, 18:23

2 pot withdraw headache

Tried yesterday to withdraw from my savings pot,but to no avail never received any reference email after several emails.....phoned today and the lady said i have to wait 2 more days? Consultant was not very helpfull at all, come on momentum u guys should have been more prepared for the public regarding this. Feel very disappointed.

0
Replies (2)
Momentum (SA)
Momentum (SA)'s reply04 Sept 2024, 07:56
Official
Dear Mr. de Bruyn,

Thank you for your posting. We have referred the matter to the Fund Administrator to assist you further.

Regards,

ND
Momentum (SA)
Momentum (SA)'s reply04 Sept 2024, 08:27
Official
Dear Mr. de Bruyn,

We apologise for the frustration caused. Our Employee Benefits department  have received extremely high volumes and will be attending to all claims as soon as possible. 

Regards,

ND