VG
Verusha G

1 reviews | Active since May 2021

12 Sept 2024, 08:39

2 POT SYSTEM MALFUNCTION

I did my application for a withdrawal on the online portal however for over a week it's stuck on waiting tax directive yet it has been received, everytime I do call I'm told that my payment is processed and that it's an automated process I have not yet received any payment or any notification to say that my funds have been processed. This is becoming frustrating

0
Replies (1)
Momentum (SA)
Momentum (SA)'s reply12 Sept 2024, 12:41
Official
Verusha

Your dissatisfaction is understandable.

The matter has been escalated to the relevant business area's manager, and we are urgently looking into this matter.

Regards

EdB