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Paul M

1 reviews | Active since Apr 2022

13 Sept 2024, 09:38

2 pot

Hi I submited a withdrawal form via email on the 2nd of September,sent a follow up email a few days ago but there is still no responce. Please assist

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Replies (7)
Momentum (SA)
Momentum (SA)'s reply13 Sept 2024, 10:02
Official
Dear Paul
Thank you for your message.
I have forwarded your message to the Fund manager for further assistance. I do apologise  for the delay. They are currently experiencing very high volumes.
Kind regards
mvdm
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Paul M's update13 Sept 2024, 10:05
Reviewer Update
Thank you
Momentum (SA)
Momentum (SA)'s reply13 Sept 2024, 10:38
Official
Pleasure to assist.
PM
Paul M's update16 Sept 2024, 12:29
Reviewer Update
Been waiting paicently but there is no contact made by momentum. I dont know what to do cause there is no responce on the emails and i get placed on hold hold for too long.Please assist
Momentum (SA)
Momentum (SA)'s reply16 Sept 2024, 13:29
Official
Dear Paul
Thank you for your message. I have again escalated to the fund managers for further assistance.
Kind regards
Mvdm
PM
Paul M's update17 Sept 2024, 12:02
Reviewer Update
Good morning again

I tried calling again today but im just not going through, may i please get an up date on e-mailed (paper based) claims. It has been 2 weeks and 2 days with out a work from Momemntum,please assist.
Momentum (SA)
Momentum (SA)'s reply17 Sept 2024, 12:16
Official
Dear Paul
Thank you for your message. I have again escalated your complaint to the fund managers to assist you with an outcome and your request.
Kind regards
Mvdm