zero customer experiance

I wouldn't recommend Momentum to my enemies, just the most difficult company to deal with, no customer service, no way to deal with 1 person, i have called them about 12 times this month and still nothing has been done with my claim, on friday i called the cancellations department, was apologise to and promised that some Manager named Daniel will definitely call me before 2pm, i got no calls, i called 3 times yesterday, nothing. As a momentum client you are treated like ****, and im talking about many occasions here, never been a pleasure dealing with them. when they do attempt to call you back, it will be a 1 or 2 ring call at a stupid hour, like today my 1st call from momentum at 8am, unfortunately i couldn't get to my phone in 1 or 2 rings at 8am in the morning. how about calling a t a reasonable time like when i call you? anytime between 9am and 3pm, and if i don't answer in 1 or 2 rings it might be because im busy at that moment and you call again a few minutes later , not rocket science.