IM
Ishie M

1 reviews | Active since Dec 2015

18 Nov 2017, 18:21

Zanele Mahlangu - A Forbes

You dont deserve a star.if i could, I’d put something like used tissue as what you did was just as disgusting..... Is there anyone on this forum that can tell me if my vehicle was assessed 3 times and the claim approved, sent to their preferred panelbeater, vehicle is fixed now, get an e mail from the above human telling me that repairs must be witheld due to an “damages” cause to my imaculate vehicle in 2015. Nobody i spoke to including the panelbeater has a clue of what she is talking about. My drivers door was damaged according to her. I go flying to the panelbeater as i know for a fact was not damaged. I get there and the door is exactly the same as i left it. My vehicle collided with another on my right front of the car. She wants me to give her a damage report on the bumper and fender, this is where my accident took place. Zanele, would you like me to use my head instead of a bumper or fender????? I was supposed to get the vehicle yesterday, now due to your incompetence , you send the mail home time so you cannot be contacted and explain to whats going on as i called immediately, only to be told you left already. My car was in running condition when i took it in, if you feel it should be fixed, put my old parts back on and i give you 48 hours. Btw, there are 2 Jettas there. You may want to check first before letting me know that you have the ability to see in the past. I prefer dealing with someone else going forward as you take over the conversation and dont listen!!!!!!

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Replies (1)
Momentum Insure
Momentum Insure's reply20 Nov 2017, 09:49
Official

Hello Ishie,

Alexander Forbes Insurance acknowledges receipt of your complaint.

Your complaint has been directed to the Customer Care department where a consultant will shortly be contacting you to assist.

Warm Regards

Alexander Forbes Insurance