MI
Mohamed I
1 reviews | Active since Jan 2012
23 Oct 2022, 10:09
You can't trust something that care less about it's client
Lack of proper communication. Lack of profesional client & customer engagement.
Helpful (0)
Replies (2)0
Replies (2)
Momentum Insure's replyOfficial
23 Oct 2022, 14:53Good afternoon Mohamed.
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss your concerns.
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss your concerns.
Kind regards
Brenda
Momentum Insure's reply23 Oct 2022, 14:53
Official
Good afternoon Mohamed.
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss your concerns.
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss your concerns.
Kind regards
Brenda
MI
Mohamed I's updateReviewer Update
26 Oct 2022, 11:03Being unable to pick up my policy using my SA ID or contact details (as per your mail) is a SHOCKING fact. This is serious now. How can we trust you for our lives if you can't identify your paying clients? I responded to your email and I (so my lawyer) am waiting for your official email. Don't waste my time in calling, just respond to my x2 emails from 25 and 26 Nov.
MI
Mohamed I's update26 Oct 2022, 11:03
Reviewer Update
Being unable to pick up my policy using my SA ID or contact details (as per your mail) is a SHOCKING fact. This is serious now. How can we trust you for our lives if you can't identify your paying clients? I responded to your email and I (so my lawyer) am waiting for your official email. Don't waste my time in calling, just respond to my x2 emails from 25 and 26 Nov.