CK
Caroline K

1 reviews | Active since Mar 2009

24 Jan 2023, 10:30

Wow, that's impressive work.

This morning I phone to add some policies on my insurance, @James Sekgobela was the lucky Client Care Advisor to talk to me or rather say I was the lucky one, he helped me update my policies with so much friendliness, proficiency and care that it makes me happy to advice others to join Momentum, after him listening to all my blabbering he put me through to a lovely lady @Keshni Gounder to do a yearly review on my policy, what a pleasure it was talking to her, she helped me with confidence and an amazing attitude. Thank you both for the sensational job that you do at @Momentum and how you treat us that don’t always understand the ins and outs of out insurance, I feel so much better talking to you today and understanding my policies better, you guys do and exceptional job and I am proud to say that I am insured by Momentum, keep it up and thank you again.

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Replies (1)
Momentum Insure
Momentum Insure's reply24 Jan 2023, 12:38
Official
Good afternoon Caroline. Thank you for the compliment. We place client satisfaction at the center of our interactions, and it makes everyone, especially the involved representative feels great when clients send us words of praise. We will ensure to share this with James and Keshni. Keep flying the Momentum flag high! Kind regards
Brenda